FAQ

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To purchase from our website, users will need to register an account. 

There is certain basic information that is required for us to process orders.   Required fields are marked with an asterisk* and must be completed before the registration will complete.

Why Autocom?

By design the basic components of a communication system are the microphone, amplifier and speaker(s). The microphone picks up the sound of your voice while the amplifier amplifies it to the speakers.

How do I put together a system?

Because Autocom Rider Systems are so expandable, they are generally sold as individual kits and components.

Where do I mount the Autocom unit?

Anywhere really. The SUPER-Pro measures 120mmx63mmx27mm.  The Active-PLUS and Easi-PLUS 107mmx64mmx23mm.  These small sizes allow you to either mount the units on the bike such as under the seat, or alternatively in Tank bags or Panniers.  You can even carry the units in jacket pockets (with care of course).

Can I use in-ear speakers?

Yes, in fact we have headset leads specifically designed to accommodate in-ear (monitor) speaker use with current as well as older systems.

Why is speaker alignment so critical?

If you want the best sound and volume out of the speakers, you need to maximise their positioning. Three things to realise when positioning your speakers: 1) a foam filled container (a helmet) is not the best conductor of sound,

Why are side tones so important?

Side tones, simply put, are your ability to hear your own voice when you speak. It is how your brain gets the feedback it requires to adjust the volume of your voice to suit the environment you are in at any given time.

Are Autocom units waterproof?

Autocom units are water-resistant by design, but they are not waterproof. Why? All electronics create heat, which is why your computer has a cooling fan and your television case is so well vented.